AlainP Posted December 21, 2021 Share Posted December 21, 2021 I tried to open PDF files scanned with "VueScan" and Photo crashes every time. I can't attach the documents but I have attached the Crash Report. Photo Beta also crashes but does not create a crash report. I opened the files in Designer without any problem. ea1e6b7f-c428-401c-b065-f36c4ae7c46a.dmp Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" Link to comment Share on other sites More sharing options...
NotMyFault Posted January 2, 2022 Share Posted January 2, 2022 On 12/21/2021 at 1:38 PM, AlainP said: . I can't attach the documents but I have attached the Crash Report. Does every scan lead to crash? If yes, could you scan a non-sensitive sample and upload? Otherwise it could be hard to analyze. Quote Mac mini M1 A2348 | Windows 10 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. Link to comment Share on other sites More sharing options...
AlainP Posted January 3, 2022 Author Share Posted January 3, 2022 This morning I can't get Photo to crash with any file I scan with VueScan. I think it has something to do with the color profile as Photo had to assign one when opening the file. I remember that I had some crashes with earlier versions of Photo in the past once in a while when opening pdf scanned with VueScan. There is not much I can do for now, but next time it happens I will attach the document if it does not contains sensitive informations. Thanks for replying. Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" Link to comment Share on other sites More sharing options...
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