Sgiff Posted December 19, 2021 Share Posted December 19, 2021 (edited) None of my Affinity products get past the launch screen. I see another post about 1.10 not launching on Designer, mine wont either but neither will Affinity Photo which is the one I need to use right now. I tried uninstalling, I tried using the Ctrl option to start and clearing settings, it locks up and crashes as soon as I click the loading graphic which never goes away. Using windows 10 with the latest updates. Windows 10 Pro. Ver 20H2 Build 19042.1415 Edited December 19, 2021 by Sgiff Quote Link to comment Share on other sites More sharing options...
Pšenda Posted December 19, 2021 Share Posted December 19, 2021 Try set HW Acceleration off. Callum 1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.5.2636 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.4317. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.4317. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Staff Callum Posted January 4, 2022 Staff Share Posted January 4, 2022 Hi Sgiff, Welcome to the forums I apologise for the delayed response we were running on reduced staff over the Christmas period. Are you still having trouble launching the Affinity apps? Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
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