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Posted

Hey everyone!

I am having two severe issues when trying to use color palettes, both being repeatable reliably without being able to use a workaround:
- Affinity Photo will crash
- The order of the colors isn't right

And one issue shows up, which is minor, but confusing:
- Setting the number for the colors to be generated, then pressing "Preview", doesn't preview and you have to instead use the slider.

I made a video showing all the issues:
https://www.shushustorm.com/_Uploads/Serif/macOS/1_10_1/PaletteIssues.mov

Here is the file that I tried to import:
https://www.shushustorm.com/_Uploads/Serif/macOS/1_10_1/texture0001.png

The other file
( https://www.shushustorm.com/_Uploads/Serif/macOS/1_10_1/texture0001_43.png )
is just for the meta info of how many swatches are included in the first file, so I specified 1 more than that because of the black background.

Note that the preview shows the right order, but it's wrong once imported! Also, Photo doesn't launch again by itself; I am using a shortcut to invoke it.

I faced those within Affinity Photo, but may be an issue within Designer and Publisher as well. I am using Affinity Photo 1.10.1 on macOS 10.13.6.

Best wishes,
Shu

texture0001.png

  • Staff
Posted

I can't seem to reproduce the issue of the app crashing when creating a palette based on using the image you provided or one of my own (macOS 12.0.1, APhoto 1.10.4) . Can you make sure you've updated Affinity Photo to the latest version to be sure, also have you tried this on a newer version of the macos?

Posted
On 11/22/2021 at 10:36 AM, Lee D said:

I can't seem to reproduce the issue of the app crashing when creating a palette based on using the image you provided or one of my own (macOS 12.0.1, APhoto 1.10.4) . Can you make sure you've updated Affinity Photo to the latest version to be sure, also have you tried this on a newer version of the macos?

Thanks for the reply! Updated to 1.10.4. Crash still happening, wrong order still happening. In Designer and Publisher as well. Unfortunately. Need to keep the OS, though, for compatibility reasons.

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