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Posted

I purchased Affinity Designer and Photo around January of this year. It was during the time that they were 50% off. I can see my order history for Affinity Photo, but can't see any information for Affinity Designer. Where can I find this information. I am trying to download it onto my backup computer. 

Posted

Welcome to the Serif Affinity forums.

If it's not showing up in your account at https://affinity.store/account/downloads then there are two likely possibilities:

  1. You purchased it from the Mac App Store or the Microsoft Store rather than the Affinity Store. In that case, just run that store on your backup computer, sign in with the same credentials you used for the purchase, and you should find the application.
  2. You purchased it from the Affinity Store, but you used a different email address to make the purchase. In that case, sign in to the Affinity Store using that other email address at the URL I showed above, and you'll find it.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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