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Affinity Software New Document: Crashing

Franco88

By Franco88,
in V1 Bugs found on Windows

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Franco88

Franco88

Posted
Posted

Software Information

Affinity Photo: 1.104.1198

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Computer Information

OS: Windows 11 Home Insider Preview - Build 22489.rs_prerelease.211023-1816
GPU: NVIDIA GEForce RTX 2080 TI
CPU: AMD Ryzen 9 3900X 12-Core Processor
Memory: 32 GB

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Problem

Affinity photo opens normally, but the program crashes when starting a new document (this also happens with Affinity Designer and Affinity Publisher). I've tried to reinstall all Affinity software, but the program still crashes. I've checked for updates for all of my hardware, and everything is up to date (especially the GPU). The Affinity software did indeed work on prior versions of Windows 11 from my current understanding, as this seems to be a new problem.

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Log Files/Information

I don't know where this is located, but with some help I can submit this data later if needed.

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walt.farrell

walt.farrell

Posted
Posted

 

-- Walt

Desktop:  Windows 11 Home, version 22H2 (22621.1413) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.2728) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.1.0 and 2.1.0. beta/ Affinity Designer 1.10.6 (.1665)  and 2.1.0  and 2.1.0 beta / Affinity Publisher 1.10.6 (.1665)  and 2.1.0  and 2.1.0beta
iPad Pro M1, 12.9", iPadOS 16.4.1 (a), Apple Pencil 2, Magic Keyboard
      Affinity Photo 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Designer 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Publisher 2.1.0 and 2.1.0 beta

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