Franco88 Posted October 30, 2021 Share Posted October 30, 2021 Software Information Affinity Photo: 1.104.1198 - - - - - - - - - - - - - - - - - - - - - - - - - Computer Information OS: Windows 11 Home Insider Preview - Build 22489.rs_prerelease.211023-1816GPU: NVIDIA GEForce RTX 2080 TICPU: AMD Ryzen 9 3900X 12-Core ProcessorMemory: 32 GB - - - - - - - - - - - - - - - - - - - - - - - - - Problem Affinity photo opens normally, but the program crashes when starting a new document (this also happens with Affinity Designer and Affinity Publisher). I've tried to reinstall all Affinity software, but the program still crashes. I've checked for updates for all of my hardware, and everything is up to date (especially the GPU). The Affinity software did indeed work on prior versions of Windows 11 from my current understanding, as this seems to be a new problem. - - - - - - - - - - - - - - - - - - - - - - - - - Log Files/Information I don't know where this is located, but with some help I can submit this data later if needed. - - - - - - - - - - - - - - - - - - - - - - - - - Quote Link to comment Share on other sites More sharing options...
Franco88 Posted October 30, 2021 Author Share Posted October 30, 2021 It didn't seem to work before, but unchecking "Enable OpenCL compute acceleration" in the preferences makes the software functional again. Callum 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 30, 2021 Share Posted October 30, 2021 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.6.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.6.1 Link to comment Share on other sites More sharing options...
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