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[KNOWN ISSUE] Affinity apps crashing on startup on Windows 7


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Please note this FAQ applies only to Windows 7:

If the Affinity apps are crashing on startup please make sure you have the following Windows update installed:
KB4474419

Some users also found they required KB4490628 to also be installed, this can be downloaded from here

If you have those updates installed and are still getting a crash on startup, please create a new post in the Questions section of the Forums and Support Team will be able to help.

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