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I have tried to develop a photo (with about 8 total files open in the program) and usually the program crashes, since the 1.10 update (1.9 and 1.8 did not do this, even when I had over 20 files open).

Only one file is being developed at a time, and Affinity was even the only program that was open and running on the computer. I don't know how or why this is happening.

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Welcome to the forums @Child of Olympus,

Could you provide info about your system?

Also providing a Crash/Dump file could help troubleshoot this.


Affinity Photo 2.2..; Affinity Designer 2.2..; Affinity Publisher 2.2..; Affinity2 Beta versions. Affinity Photo,Designer Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

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Edition    Windows 11 Home
Version    21H2
Installed on    ‎8/‎15/‎2021
OS build    22000.194
Experience    Windows Feature Experience Pack 1000.22000.194.0

Crash Data: Empty (but the program did have one file saved last night, that I was able to recover after it recognized a preemptive program shutdown.)

Application Settings: They have never been touched (default to the program and expected to be the same as before the 1.10 issue)


Screenshot (29).png

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  • Staff

Many thanks for the information and screenshot provided!

Firstly, I can see that the Affinity app has detected 2 different GPUs in your system, the 5600M and base 'AMD Graphics' which may be included with your CPU (also known as an APU when a GPU chip is included) - however the app is using this base APU, rather than the dedicated GPU.

Can you please change your Renderer in Performance to the 5600M card, then restart your app ass prompted and try developing your images once again.

If this doesn't help, it's possible this crash is happening due to the GPU drivers in use with OpenCL Hardware Acceleration.

Please visit the manufactures link below to download the latest driver available -

- AMD: https://www.amd.com/en/support/kb/faq/gpu-driver-autodetect 

Note: you may need to go direct to your PC manufactures website for the driver, if you see a warning regarding 'OEM drivers' when trying to install one from the above sites.

Once downloaded and installed, please restart your computer and then launch the Affinity app again, then once again attempt to develop your images.

Should you still be experiencing this issue after trying the above 2 steps, please return to Preferences > Performance and untick Hardware Acceleration at the bottom, of the dialog. Restart the Affinity app once again as prompted and try developing your RAW files.

Does this reduce the crashing behaviour you're seeing please? :)

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