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Update converted my files to cymk


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Welcome to the Serif Affinity forums.

It sounds like you're saying that the files you had previously saved as JPG were somehow converted to CMYK, but I don't think that could happen unless you saved them again, and unless you specified a different color format.

Since that's probably not what you meant, please provide a more complete description of exactly what you did, and what you experienced, with  step-by-step details so we could try to repeat it.

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
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Didn't do anything to the files I had already created before the update, then after update I tried to open the file as usual in photo viewer, which they had loaded many times before the update, and got the black screen, when I opened them in Affinity I noticed they had changed to cymk, converted them back to rgb and no probs.

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1 hour ago, Patrick Noone said:

then after update I tried to open the file as usual in photo viewer

Which file? And what type of file? A new one this just created after the update, or one from before the update?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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One's before the update that had opened many times before, as I print my own training targets off, save them as jpg's then open them in photo viewer and print from there, never had any issues before the update then it converted them to cymk.

Not all my jpeg's were converted though, just it seems the ones I had created with the doughnut tool and rectangle tool were the main ones that got converted, my photos were untouched.

I have converted the troublesome ones back to jpg rgb 8 bit and so far no issues printing as I did before from photo viewer.

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Excuse me, but how can that be done? You wrote that you only opened the files again after you had updated Designer. It can't be possible that Designer converts any files as if by magic. The Affinity programs are quite intelligently programmed, but none of them has an AI, so far I know.
You probably selected the CMYK format by mistake when saving.

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Affinity Suite V 2.4 & Beta 2.(latest)
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