banacan Posted August 9, 2021 Posted August 9, 2021 I have been using Adobe PS, IL, ID, etc. for decades, now I've just purchased Affinity Photo, Designer and Publisher as a replacement. I'm having problems with crashing. When I open a PSD file created in PS6 it almost always crashes Photo. It can also crash Designer when attempting to place a PSD. Why is this happening? Photo 1.10.0 and Designer 1.10.0. Mac Mini M1 chip Big Sur 11.4 Quote
nwhit Posted August 9, 2021 Posted August 9, 2021 FWIW, while I'm on a different machine (Intel, etc.), I just tried opening several large PS files in v1.10.0 and had no issues. You might need to upload a sample file or two for people to check to see if it's file related. Quote -------------------- New: 2023 Mac Studio M2 MAX 12-Core CPU/38-Core GPU 64GB Memory • 5k Studio Display • Sonoma Prev: 2020 iMac 27 i7 (5k Rez), 72GB, AMD Radeon Pro 5700XT 16GB • Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022
banacan Posted August 10, 2021 Author Posted August 10, 2021 I may have discovered the problem so I'll post it here for others who may experience something similar. We have all of our work file on a Synology NAS drive. The crashing only occurs (so far) when I open a PSD file stored on the NAS. If I copy the file from the NAS to my desktop, for instance, I can open the file with no problem. Also, if I save the now opened PSD file as a native Affinity file on the NAS I can open it without crashing. There just seems to be something about the PSD file on the NAS that Affinity doesn't like. Anyway, thanks for your response. I hope my diagnosis helps others. Quote
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