Burch Russell Posted July 27, 2021 Share Posted July 27, 2021 (edited) I have tried everything from uninstalling/reinstalling to reinstalling drivers for my RTX 2070. please help. Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 3.60 GHz Installed RAM 32.0 GB System type 64-bit operating system, x64-based processor Edition Windows 10 Pro Version 21H1 OS build 19043.1110 NVIDIA RTX 2070 8GBAffinity Photo 1.9.2.1035 Edited July 27, 2021 by Burch Russell Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 27, 2021 Share Posted July 27, 2021 Sorry, but I'm not sure what you mean by "Buggy UI" and I'm not seeing anything that looks wrong in your screenshots. Can you explain a bit more about the issue you're seeing? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Burch Russell Posted July 27, 2021 Author Share Posted July 27, 2021 (edited) Sorry man, the gap between text and layer header top. Changes constantly. Sometimes edit or file disappears, ect. photo 1. Photo 2 pic of the welcome UI is blank except pic of workbook center of photo. Edited July 27, 2021 by Burch Russell Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 27, 2021 Share Posted July 27, 2021 Thanks for the clarification. Likely it's Asus Sonic or MSI Nahimic or some other third-party software (as mentioned in the other topic). Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Burch Russell Posted July 27, 2021 Author Share Posted July 27, 2021 Neither installed. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 28, 2021 Staff Share Posted July 28, 2021 Hi @Burch Russell, Sorry to see you're having trouble! This issue is almost certainly caused by a third party application installed on your device, so I'd like to request that you generate a list of your installed applications and then supply this here. Please see the below link for multiple methods to create this list - https://www.makeuseof.com/tag/list-installed-programs-windows/ Many thanks in advance Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Burch Russell Posted July 28, 2021 Author Share Posted July 28, 2021 T Quote Link to comment Share on other sites More sharing options...
Burch Russell Posted July 28, 2021 Author Share Posted July 28, 2021 Thanks Dan and Walt for your help. Please don't hesitate to ask for mine in any way. For some reason both photo and photo.beta are ship shape today and not exhibiting any of the aforementioned bugs. I really appreciate your time and attention concerning this matter. the.artist.s.guide.to.illustration.the.ultimate.tutorial.collection.pdf Dan C and walt.farrell 2 Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 29, 2021 Staff Share Posted July 29, 2021 I'm glad to hear the beta is working as expected for you, should you experience this issue again please don't hesitate to let us know and we can try further steps as required Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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