Bad hyperlinks may still be causing problems in publisher

[AlanPickup]

Hi

I have reported this previously so this is just an update to say it is still present in latest windows beta. If a document has an erroneous hyperlink in the interactive section the size of the published document will not be calculated and the export will return an error.

If saved the file will still open in the current retail version, but needs to be sorted before the beta goes to release as will not have hte option of using the release version to get over the problem.

Just coompleted a 20 page newsletter in beta, during which I have had two updates to beta, as there are a lot of hyperlinks in the document it is hard work trying to track down. This has only happened over the last couple of days as it exported previously from beta, but may be content I have added or amended.

Another interesting point is if my internet connection was down would this give the same error, just speculating as I have tried to check all hyperlinks from the published pdf from retail and they seemed to work, but I got a dropped connection whilst testing one, but it worked when the connection came back to the internet

[AlanPickup]

I have tried all the hyperlinks and they all work and export works in 1.9 retail, but will not calculate export size in latest beta, which worked up to two latest updates and gives error occured if I click to export.

If you need a copy file please provide link to upload

[Gabe]

Hi @AlanPickup

On 7/23/2021 at 3:42 PM, AlanPickup said:

I have reported this previously so this is just an update to say it is still present in latest windows beta

1 hour ago, AlanPickup said:

If you need a copy file please provide link to upload

Is it the same file we've already seen? What is the link to your other report? Please try and update already reported issues in their original thread. New threads should only be made for new bugs/issues. 

[AlanPickup]

No it is another file, I exported in release version and reckon to have checked all hyperlinks in the pdf, but as I have been adding pages most of last week it is hard to pin down when it started happening, At the start of the week i was exporting in beta no problem, but there have been two updates since I started and I have added more content. There are a number of passthrough pdf leaflets added to pages, they are in 1.5 or 1.3 so I have exported in 1.5 pdf so that thet will not be rasterised and increase the file size.

There are a number of embeded hyperlinks that may relate to icons for social media, but againI think I have checked them all?

[Gabe]

I don't know which issue/thread are we talking about here. If we(staff) had already acknowledged/commented on the issue, please continue this in the main thread where you've reported it previously.