AP Freezing and Crashing [SOLVED]

[justinpbrown71]

I've just bought a new used pc and am having issues with freezing and crashing.

Attached is the only crash report that's been generated, from a crash when in the Tone Mapping persona.

The freezing seems to be random, though the system isn't using more than about 2.5gb of memory when AP is working, and about 600mb when idle. The cpu is being pushed to 100% though sometimes, when loading an image into a persona, such as when initially opening a RAW image, or changing to the Tone Mapping persona.

I also have this Nvidia driver event:

Driver Management has concluded the process to add Service NVDisplay.ContainerLocalSystem for Device Instance ID PCI\VEN_10DE&DEV_1402&SUBSYS_86DC1043&REV_A1\4&2D78AB8F&0&0008 with the following status: 0.

i5 6400 2.7ghz

8gb RAM

Sata os drive

Nvidia GTX950

Windows 10 Home 21H1

 

 

0db8dddf-9895-48fe-b35c-cffbcd9aca73.dmp

Edited July 11, 2021 by eightysevens
Updated title to [SOLVED]

[Komatös]

Hello @eightysevens please deactivate hardware acceleration under preferences --> performance.

If this does'nt help, have you installed one of the described programmes?

 

[justinpbrown71]

3 hours ago, Komatös said:

Hello @eightysevens please deactivate hardware acceleration under preferences --> performance.

If this does'nt help, have you installed one of the described programmes?

 

Thanks Komatös! Deactivating hardware acceleration seems to have remedied the issue. All operations are running smoothly, and I'm able to access Tone Mapping and plugins without issue.

Rendering is a bit blocky, but I expect that to improve with an upgrade of additional RAM and installation of an SSD.

Many thanks.