Mikey05 Posted June 20, 2021 Share Posted June 20, 2021 I am having problems printing A5 300 gsm card on Canon ix6850 printer. When printing on paper everything is fine, when I switch to the card the position of the image changes and doubles the border at the bottom of the card. I thought originally it was a fault with the printer but have downloaded Gravit (free download) and created the image on that with no problems. It doesn't happen with A4 card. I have attached copy of printer settings. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 22, 2021 Staff Share Posted June 22, 2021 Hi @Mikey05, Sorry to hear you're having trouble! Can you please confirm for me, which exact settings are you changing when switching from Paper to Card? If you could provide screenshots, or let me know both the 'before' and 'after' values then I'm certain we can look into this further for you Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Mikey05 Posted June 22, 2021 Author Share Posted June 22, 2021 When switching from paper to card I have tried Standard setting and Photo Printing. I have attached the setting values. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 23, 2021 Staff Share Posted June 23, 2021 On 6/22/2021 at 5:06 PM, BofG said: This might be related to the bug that produces an odd offset border on borderless printing. Agreed. On 6/22/2021 at 4:34 PM, Mikey05 said: When changing the 'Commonly Used Settings' to Photo Printing, I suspect your printer is turning on the borderless printing option - unfortunately as mentioned above this is a known current bug in Affinity that our developers are working to fix. I'll be sure to 'bump' this report for you now. You may find that as BofG has recommended, exporting to PDF and printing externally should resolve the issue in the meantime Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Mikey05 Posted June 24, 2021 Author Share Posted June 24, 2021 Thank you for the replies. I am very disappointed that I have to pay and download another programme just so that I can print an A5 card. Quote Link to comment Share on other sites More sharing options...
Mikey05 Posted June 26, 2021 Author Share Posted June 26, 2021 Thanks for the info, I was looking at Acrobat Reader software. Have now downloaded Adobe Reader and has worked OK, a good work around. Hope Affinity fixes this bug soon as it is very annoying. Quote Link to comment Share on other sites More sharing options...
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