gdjsky01 Posted June 13, 2021 Posted June 13, 2021 I am stuck. I have read all the threads here I can find. But this is different. I need to FORCE the updater / installer to ignore the old 1.8.x installation. According to the Windows 10 control panel, the affinity.msi installer for the old version is missing. It is looking in C:\Users\indan\AppData\Local\Temp\AffinitySetup\6b4f965f-0b84-11eb-a974-10f0056c4944\ Which does not exist No restarting etc is going to help. So... how can I fix this? Or get rid of all vestiges of the old version to update to the new? No installer should depend on a TEMP directory. That is why its called TEMP
walt.farrell Posted June 13, 2021 Posted June 13, 2021 Run the Microsoft Uninstall Troubleshooter. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Staff DWright Posted June 14, 2021 Staff Posted June 14, 2021 Can you please use the link below to redownload the latest Affinity Designer update and let me know if you are having the same issue. https://affinity.store/update/windows/designer/1/ When the the installer runs it creates a MSI file in the Temp directory for Windows to use to install the app ad this is then deleted once the installation has finished
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