Katharina Quadt Posted June 11, 2021 Posted June 11, 2021 I've purchased Affinity Publisher , downloaded it and try to install it. I get the error message "supported Windows Version not found" . My operating system ist Windows 10 . What can I do ??? Quote
firstdefence Posted June 11, 2021 Posted June 11, 2021 Welcome to the forum @Katharina Quadt Windows 10 is most certainly supported, Where did you buy Affinity Publisher from? Quote iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions
walt.farrell Posted June 11, 2021 Posted June 11, 2021 5 hours ago, Katharina Quadt said: I've purchased Affinity Publisher , downloaded it and try to install it. I get the error message "supported Windows Version not found" . My operating system ist Windows 10 . What can I do ??? Please click on Start, then the Settings icon. In the Search bar in the Settings dialog type About and then click on About Your PC. Does it show that you have a 64-bit version of Windows 10, running on x64 (Intel or AMD) hardware? If you're not sure, you can give us a screenshot. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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