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Posted

Buongiorno

Affinity Photo installato su Windows 10 come app e aggiornato all'ultima versione

si chiude da solo casualmente senza salvare e senza osare errori

succede in momenti diversi: alcune volte appena avviato, altre nel passaggio all'ambiente sviluppo, altre in qualsiasi momento o ambiente

Mi potete aiutare? 

grazie

 

 

Posted

Hello @Nicastro Pietro, welcome to the Affinity forums.

In APhoto, go to preferences --> performance and disable hardware acceleration.

If that does'nt helps a crashreport is needed. To do so, press Windows key + R and type %appdata% and press enter. Navigate to affinity\photo\1.0\crashreports\reports.

There should be one or more .dmp file(s). Attach the file with the latest timestamp to your next post. And also the log.txt, you'll find them in the 1.0 folder, is be interessting.

MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4061)

Windows 11 Pro on VMWare Virtual Machine (on Mac)
Affinity Suite V 2.6.3 & Beta 2.6 (latest)
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