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Affinity Photo 1.9.2.1035 crashes after developing a second CR2 file


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Hi,

I use Affinity Photo 1.9.2.1035 with several CR2 files: I open the first file, develope, edit something, export to TIF - no problem so far. Then I close the file, drag the next CR2 file to Affinity Photo, develope, zoom in and then the program chrashes. I attach some crash reports to this message.

My PC:

Windows 10 Version 20H2
AMD Ryzen 9 3950X 16-Core Processor 3.49 GHz
Nvidia GeForce RTX 2070 super 8192 MB video ram
Nvidia video driver version 456.71
Screen resolution 3840 x 2160
64,0 GB RAM

50fcc301-1422-4749-af06-06bf3cf25d99.dmp 90d8800b-d202-4e77-86ce-b02e2cc793de.dmp 7333a678-bb9b-49d5-8e56-a2d3a5c14722.dmp 063192bf-aa9a-4dce-b47f-adf22b3d35e7.dmp

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16 hours ago, raphael78 said:

Hi,

I use Affinity Photo 1.9.2.1035 with several CR2 files: I open the first file, develope, edit something, export to TIF - no problem so far. Then I close the file, drag the next CR2 file to Affinity Photo, develope, zoom in and then the program chrashes.

Your crash is caused by Capture One and the NVIDIA driver. NVIDIA are aware of the issue. The solution is to disable the Windows Explorer integration in Capture One.

See here for further details:

 

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