Jim O'Connor Posted March 29, 2021 Posted March 29, 2021 My new Affinity Publisher and Photo have crashed when trying to open a PSD file Affinity Photo_2021-03-28-205808_jim-oconnors-imac.crash Affinity Publisher_2021-03-28-204122_jim-oconnors-imac.crash Affinity Publisher_2021-03-28-204127_jim-oconnors-imac.crash Quote
Staff Patrick Connor Posted March 29, 2021 Staff Posted March 29, 2021 @Jim O'Connor Welcome to the Serif Affinity forums Can you provide the PSD file? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Jim O'Connor Posted March 29, 2021 Author Posted March 29, 2021 (edited) Hi Patrick, 14 hours ago, Patrick Connor said: @Jim O'Connor Welcome to the Serif Affinity forums Can you provide the PSD file? Here it is. 1984 - Jim-3.psd Thanks, Jim Edited March 29, 2021 by Jim O'Connor PSD file didn't upload Quote
Jim O'Connor Posted March 29, 2021 Author Posted March 29, 2021 Hi Patrick, Here it is now! Thanks, Jim 1984_-_Jim-3.psd carl123 and Patrick Connor 1 1 Quote
carl123 Posted March 30, 2021 Posted March 30, 2021 The PSD is corrupt Photoshop Elements give the error below (but it does then open the document) Hopefully, the Devs will be now be able to prevent the crash now they have your document If you need a copy of the recovered Photoshop Elements PSD file, that will open in Affinity, let me know Patrick Connor 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
SPaceBar Posted March 30, 2021 Posted March 30, 2021 @Jim O'Connor I have been able to reproduce this issue and have logged it and passed it on to the development team.@carl123 When I downloaded it oddly auto-opened in Photoshop 2020 and did not crash. 🤷♀️ Quote
Jim O'Connor Posted March 30, 2021 Author Posted March 30, 2021 Hi carl123, I would appreciate a copy of the recovered Photoshop Elements PSD file, that will open in Affinity. Thanks to all of you for your help. Quote
carl123 Posted March 31, 2021 Posted March 31, 2021 File attached 1984_-_Jim-3-recovered2.psd Patrick Connor and SPaceBar 1 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
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