Jump to content

AD 1.9.1.979 stuck but Beta 1.9.2.1005 works


Recommended Posts

  • Moderators

Hi Zbigg,

The crash report you've attached is actually from 1.9.0, however unfortunately due to Window's Native Imaging of DLLs there isn't any information to actually go on.

The good news as you say is that it is no longer happening with the beta, however this could be a red herring and instead be caused by something in your user data (the beta and retail share different data locations).

Would you mind just trying the following please:

  1. Go to %appdata%\Affinity\Designer\  and rename the '1.0' folder to '1.0_Old'
  2. Start the application

If this still crashes then it certainly does sound like the issue has been fixed in the latest beta. Then rename the '1.0_Old' folder back to '1.0' to retain any user settings for when the retail gets updated
If it doesn't crash then it could very well be something related to your app data. In this case could you zip up and attach the '1.0_Old' folder please.

Thanks,

 

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.