AD 1.9.1.979 stuck but Beta 1.9.2.1005 works

[Zbigg]

 

Windows as above.

ADesigner release stuck immediately after opening/creating a file but AD beta seems to works correctly in same circumstances.

/laptop, Nvidia 930M + Intel HD 4600, newest drivers/

eb217d95-ec27-4f83-aeb2-1d3a159157d6.dmp

[Sean P]

Hi Zbigg,

The crash report you've attached is actually from 1.9.0, however unfortunately due to Window's Native Imaging of DLLs there isn't any information to actually go on.

The good news as you say is that it is no longer happening with the beta, however this could be a red herring and instead be caused by something in your user data (the beta and retail share different data locations).

Would you mind just trying the following please:

1. Go to %appdata%\Affinity\Designer\  and rename the '1.0' folder to '1.0_Old'
2. Start the application

If this still crashes then it certainly does sound like the issue has been fixed in the latest beta. Then rename the '1.0_Old' folder back to '1.0' to retain any user settings for when the retail gets updated
If it doesn't crash then it could very well be something related to your app data. In this case could you zip up and attach the '1.0_Old' folder please.

Thanks,