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awan
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awan

awan

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hi, so i installed affinity for my designer (employee), all affinity purchase for our need is under one account, mine. i download the file from official download page. i install it and boom, it seems like it suddenly activated no need to fill serial number, did i do something wrong here?

since "work from home", before i lend our notebook to him i wanna make sure its perfect

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walt.farrell

walt.farrell

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1 hour ago, awan said:

hi, so i installed affinity for my designer (employee), all affinity purchase for our need is under one account, mine. i download the file from official download page. i install it and boom, it seems like it suddenly activated no need to fill serial number, did i do something wrong here?

since "work from home", before i lend our notebook to him i wanna make sure its perfect

Assuming your purchase was directly from Serif via the Affinity Store: If the machine previously had the program installed, and it was then uninstalled, the previous licence details may have been retained.

This FAQ may help in that case:

 

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.0.4  and 2.1.0.1709 beta/ Affinity Designer 1.10.6 (.1665)  and 2.0.4  and 2.1.0.1709 beta / Affinity Publisher 1.10.6 (.1665)  and 2.0.4  and 2.1.0.1709 beta
iPad Pro M1, 12.9", iPadOS 16.3.1, Apple Pencil 2, Magic Keyboard
      Affinity Photo 1.10.7 and 2.0.4 and 2.1.0.1713 beta/ Affinity Designer 1.10.7 and 2.0.4 and 2.1.0.1713 beta/ Affinity Publisher 2.0.4 and 2.1.0.1709 beta

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