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I have a large document (526 MB) that takes a few minutes to load. So I'm trying to break it up into smaller documents. I saved out a new one (504 MB) and this new doc won't load. After 15 minutes Designer is unresponsive. This is on Catalina 10.15.7 on a 2019 Macbook Pro.


I tried to attach the file to this post, but the upload failed. If there's a secure place to upload the files I'd be happy to upload them.


Update: I reproduced this crash with a smaller document, and then discovered that closing down and reopening Designer gets around it. 

Edited by treegemmer
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Hi treegemmer,

Are you able to consistently reproduce this with a document? If so would you mind attaching a copy of the document you're using and a video recording that shows the issue you're seeing and the steps you're taking to reproduce it please?

I've created a link to our internal Dropbox account below that you can upload to.


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Hi Sean, 

Thanks for the link. I uploaded the document and a video. The document takes about four minutes to open on my computer.  The repro case: After showing the 3 layers that were hidden and saving (see video) it no longer loads after 4 minutes. 15 minutes is the longest I waited before giving up. 

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Thanks for that! I can reproduce that here. There is definitely something strange going on with your file - I cannot even open it on Windows as its reporting it contains features from a later version! I'll get this passed over to development and see what can be done.


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