treegemmer Posted March 1, 2021 Share Posted March 1, 2021 (edited) I have a large document (526 MB) that takes a few minutes to load. So I'm trying to break it up into smaller documents. I saved out a new one (504 MB) and this new doc won't load. After 15 minutes Designer is unresponsive. This is on Catalina 10.15.7 on a 2019 Macbook Pro. I tried to attach the file to this post, but the upload failed. If there's a secure place to upload the files I'd be happy to upload them. Update: I reproduced this crash with a smaller document, and then discovered that closing down and reopening Designer gets around it. Edited March 1, 2021 by treegemmer New information. Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 3, 2021 Staff Share Posted March 3, 2021 Hi treegemmer, Are you able to consistently reproduce this with a document? If so would you mind attaching a copy of the document you're using and a video recording that shows the issue you're seeing and the steps you're taking to reproduce it please? I've created a link to our internal Dropbox account below that you can upload to.https://www.dropbox.com/request/344vZ7KLjTDzaNDucKgH Thanks Quote Link to comment Share on other sites More sharing options...
treegemmer Posted March 3, 2021 Author Share Posted March 3, 2021 Hi Sean, Thanks for the link. I uploaded the document and a video. The document takes about four minutes to open on my computer. The repro case: After showing the 3 layers that were hidden and saving (see video) it no longer loads after 4 minutes. 15 minutes is the longest I waited before giving up. Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 4, 2021 Staff Share Posted March 4, 2021 Thanks for that! I can reproduce that here. There is definitely something strange going on with your file - I cannot even open it on Windows as its reporting it contains features from a later version! I'll get this passed over to development and see what can be done. Quote Link to comment Share on other sites More sharing options...
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