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Dag Zimmer

Topaz DeNoise as a plugin in AP

By Dag Zimmer, in Photo Bugs found on MacOS

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Dag Zimmer    1

Dag Zimmer
Posted

Since 1.9  I cannot use Topaz DeNoise as a plug-in any more on my Macbook (OS 11.2.1). I get the following message: "DeNoise AI model is missing or corrupted (TF)". The problem is totally new.I have not changed anything that could have caused it. Topaz Studio 2 however seems to function. What can I do ?

Bildschirmfoto_2021-02-26_um_09_54_11.png

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MEB    8,827

MEB
Posted

Hi @Dag Zimmer,
Welcome to Affinity Forums :)
Sorry the delay getting back to you. We've been quite busy lately due to the amount of new posts/support tickets generated by the latest releases and the 90 day free trial offer/discounts.
I've reproduced this here and logged the issue with the development. I'm not sure if the problem lays on Affinity Photo or on the plugin itself. The issue seems related with the sandboxed environment Affinity Photo is running on (Mac App Store version). Thanks for reporting it.

A Guide to Learning Affinity Software | Affinity Quick Reference | Call for Camera Images

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