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Photo upgrade to 1.9.1 from Apple Store not working.

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Have tried downloading the 1.9.1 Photo upgrade from the Apple Store and it just stops. I was able to down load the Publisher upgrade directly from the application with no problem but I bought it directly from you. Looks like the Apple Store is having some kind of problem. Is there a way to get the upgrade directly from your site? Going through Apple is a pain in the B***!

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Serif and Apple share no customer data so no, it's not possible for you to download the app from Serif in order to update your MAS version, sorry.

This thread shows another MAS user experiencing similar problems.


Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (11") running Affinity Photo and Designer (iOS 16.5) version 1 and all three version 2 apps.

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