I Hardy Posted February 24, 2021 Share Posted February 24, 2021 Hi, As I'm a new Macbook pro owner, I had to purchase the Affinity for mac versions that I had previously purchased for PC. No problem there, totally understand. However, when I bought the Mac version here on the Affinity site, it would not install properly on my M1 system. So I tried to download it through the Mac app store, but it charge my account yet again... Is there a way to be refunded for one of the payments? I have proof of purchase for both time... Thank you in advance! Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted February 24, 2021 Staff Share Posted February 24, 2021 @I Hardy If you ordered from us in the last 14 days, please email affinityreturns@serif.com. If you are wanting a refund on an order placed with Apple, you would need to contact them direct. Quote Link to comment Share on other sites More sharing options...
I Hardy Posted February 24, 2021 Author Share Posted February 24, 2021 Thank you, my purchase from Affinity was February 4th, so I'm guessing that is too late... Quote Link to comment Share on other sites More sharing options...
I Hardy Posted February 24, 2021 Author Share Posted February 24, 2021 The App Store version was paid through PayPal, so I cannot find the correct number for a refund. This is really frustrating... I really do love Affinity and am/was happy to get the Mac version, but I really didn't want to pay for it 3 times in total... Twice for the MacBook version... 😞 Quote Link to comment Share on other sites More sharing options...
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