a.c Posted February 23, 2021 Share Posted February 23, 2021 New user here and not exactly impressed after reading excellent reviews. Primary bought for macro work. Focus merge just keeps crashing, started out at 30 Nikon Z7_2 RAW photos and would crash whilst processing, kept reducing and once managed to get three photos to process to the merged photo then locked up. Tried with Hardware accelerator on and off. I had the task manager on, CPU is up to 100% but fluctuating, it appears when the GPU goes to 100% it crashes. DirectX version: 12.0 GPU processor: GeForce GTX 1070 Driver version: 461.40 Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz 2.81 GHz Installed RAM 32.0 GB Edition Windows 10 Home Version 20H2 Installed on 13/09/2020 OS build 19042.804 Experience Windows Feature Experience Pack 120.2212.551.0 Solid state drives Any chance of a being able to download version 18 program, whilst issues are sorted? Quote Link to comment Share on other sites More sharing options...
John Rostron Posted February 23, 2021 Share Posted February 23, 2021 Hello @a.c, and welcome to the forums. If you bought the latest version, 1.9, you can download the earlier versions (1.85 is the latest) from here. I used this version for Focus Merge with no problems. I have not tried using it with 1.9 yet. You are advised to uninstall version 1.9 before installing 1.85. Your 4serial number/code will be as before. This is assuming that you bought your copy from the Affinity Store. If you bought from the Microsoft Store or thr Apple Store, then I cannot help you, but others might. John Quote Windows 11, Affinity Photo 2.4.2 Designer 2.4.2 and Publisher 2.4.2 (mainly Photo). CPU: Intel Core i5 8500 @ 3.00GHz. RAM: 32.0GB DDR4 @ 1063MHz, Graphics: 2047MB NVIDIA GeForce GTX 1050 Link to comment Share on other sites More sharing options...
a.c Posted February 23, 2021 Author Share Posted February 23, 2021 Bought from Affinity store, so will give that a try. Thank you Quote Link to comment Share on other sites More sharing options...
John Rostron Posted February 23, 2021 Share Posted February 23, 2021 I have just tried this in 1.9 using a set of 12 images, both of jpg and raw files. There were no problems. John Quote Windows 11, Affinity Photo 2.4.2 Designer 2.4.2 and Publisher 2.4.2 (mainly Photo). CPU: Intel Core i5 8500 @ 3.00GHz. RAM: 32.0GB DDR4 @ 1063MHz, Graphics: 2047MB NVIDIA GeForce GTX 1050 Link to comment Share on other sites More sharing options...
footeg Posted February 23, 2021 Share Posted February 23, 2021 This issue has been addressed in the latest beta versions. You could try downloading the latest at and trying that. Quote Link to comment Share on other sites More sharing options...
a.c Posted February 24, 2021 Author Share Posted February 24, 2021 Installed version 18.5 Using focus merge with 3 photos it crashed straight away. Repeated with various photos but still crashed. Photos could load individually. Then installed the beta version. An improvement as you could see things happening, rather than long pauses. Photos are Nikon Z7_2 RAW 12 bit lossless compressed, photo size is shown at approx. 40.4MB. When selecting 30 photo files it shows 1.15GB Computer has 32GB Memory I have then run the focus merge with mixed results. In preferences / performance RAM was set at 24575MB 15 photos successfully merged 18 photos crash at focus merge - colour Hardware accelerator turned off 18 photos crash at focus merge - colour In preferences / performance RAM was set at 11263MB, Hardware accelerator turned back on. 15 photos successfully merged 18 photos crash after loading and clicking ok In preferences / performance RAM was set at 30720MB 18 photos successfully merged In preferences / performance RAM was set at 65536MB 20 photos successfully merged From task master memory, with program open, but no files 3.4 of 31.9GB ie the resting state. 14.0 during align merge sources 5.7 during focus merge - black and white 6.5 during focus merge – colour The below results are with the RAM set at 65536MB, if I had forgot to change it, the program would crash and I repeated the test. 30 photos crash during align merge sources approx. 5th file 25 photos crash during focus merge – colour 25 photos successfully merged 25 photos successfully merged 30 photos crash during focus merge – colour approx. 9th file 30 photos crash during end of align merge sources 25 photos crash during focus merge – black and white 20 photos crash during focus merge – colour 15 photos successfully merged 20 photos successfully merged 25 photos successfully merged 30 photos crash during end of align merge sources My conclusion was having the preferences / performance RAM set at 65536MB helped. There is a limit on file size, but I could not determine the limit. Hope this helps. Alec Quote Link to comment Share on other sites More sharing options...
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