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New user here and not exactly impressed after reading excellent reviews. Primary bought for macro work.

Focus merge just keeps crashing, started out at 30 Nikon Z7_2 RAW photos and would crash whilst processing, kept reducing and once managed to get three photos to process to the merged photo then locked up.

Tried with Hardware accelerator on and off.

I had the task manager on, CPU is up to 100% but fluctuating, it appears when the GPU goes to 100% it crashes.

 

DirectX version:                12.0

GPU processor:                GeForce GTX 1070

Driver version:                  461.40

Processor            Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz   2.81 GHz

Installed RAM    32.0 GB

Edition  Windows 10 Home

Version 20H2

Installed on        ‎13/‎09/‎2020

OS build               19042.804

Experience         Windows Feature Experience Pack 120.2212.551.0

Solid state drives

Any chance of a being able to download version 18 program, whilst issues are sorted?

 

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Hello @a.c, and welcome to the forums.

If you bought the latest version, 1.9, you can download the earlier versions (1.85 is the latest) from here. I used this version for Focus Merge with no problems. I have not tried using it with 1.9 yet.

You are advised to uninstall version 1.9 before installing 1.85. Your 4serial number/code will be as before.

This is assuming that you bought your copy from the Affinity Store. If you bought from the Microsoft Store or thr Apple Store, then I cannot help you, but others might.

John


Windows 10, Affinity Photo 1.8,5 Designer 1.8.5 and Publisher 1.8.5 (mainly Photo), now ex-Adobe CC

CPU: AMD A6-3670. RAM: 16 GB DDR3 @ 666MHz, Graphics: 2047MB NVIDIA GeForce GT 630

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I have just tried this in 1.9 using a set of 12 images, both of jpg and raw files. There were no problems.

John


Windows 10, Affinity Photo 1.8,5 Designer 1.8.5 and Publisher 1.8.5 (mainly Photo), now ex-Adobe CC

CPU: AMD A6-3670. RAM: 16 GB DDR3 @ 666MHz, Graphics: 2047MB NVIDIA GeForce GT 630

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Installed version 18.5

Using focus merge with 3 photos it crashed straight away. Repeated with various photos but still crashed. Photos could load individually.

 

Then installed the beta version. An improvement as you could see things happening, rather than long pauses.

Photos are Nikon Z7_2 RAW 12 bit lossless compressed, photo size is shown at approx. 40.4MB. When selecting 30 photo files it shows 1.15GB

Computer has 32GB Memory

I have then run the focus merge with mixed results.

 

In preferences / performance RAM was set at 24575MB

15 photos successfully merged

18 photos crash at focus merge - colour

Hardware accelerator turned off

18 photos crash at focus merge - colour

 

In preferences / performance RAM was set at 11263MB, Hardware accelerator turned back on.

15 photos successfully merged

18 photos crash after loading and clicking ok

 

In preferences / performance RAM was set at 30720MB

18 photos successfully merged

 

In preferences / performance RAM was set at 65536MB

20 photos successfully merged

From task master memory, with program open, but no files 3.4 of 31.9GB ie the resting state.

14.0 during align merge sources

5.7 during focus merge - black and white

6.5 during focus merge – colour

 

The below results are with the RAM set at  65536MB, if I had forgot to change it, the program would crash and I repeated the test.

 

30 photos crash during align merge sources approx. 5th file

25 photos crash during focus merge – colour

25 photos successfully merged

25 photos successfully merged

30 photos crash during focus merge – colour approx. 9th file

30 photos crash during end of align merge sources

25 photos crash during focus merge – black and white

20 photos crash during focus merge – colour

15 photos successfully merged

20 photos successfully merged

25 photos successfully merged

30 photos crash during end of align merge sources

 

My conclusion was having the preferences / performance RAM set at 65536MB helped.

There is a limit on file size, but I could not determine the limit.

Hope this helps. Alec

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