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Export Problem in Affinity Photo


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Hello Affinity team.. i created a poster and all set to export ..but the problem comes when iam exporting as JPEG from AP...some strange glitches are coming in the final export. The only solution i found is to open that file in Affinity Designer and export it ..then everything is fine..i don't know why it is occuring ..may be its a bug ..That's why iam reporting here.

Please solve this issue asap..

glitch problem.jpg

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  • 2 weeks later...
  • Staff

Hi @Mani Ratnam,
Welcome to Affinity Forums :)
This is most likelys an issue related with hardware acceleration. Can you please go to menu Edit > Preferences , Performance section, untick Enable OpenCL compute acceleration, restart the app and check if the export is now done correctly? If so that's the cause of the issue. We hope to have this fixed in the next update.

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  • 1 year later...
  • 1 month later...
  • 1 year later...

Hi @giowanda and welcome to the forums,

If you turn Hardware Acceleration off under the Performance Settings in Affinity Photo (or whichever app you're using), re-boot the app and re-export the file the lines should no longer appear...

Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2
Affinity Designer  Beta 2.5.0 (2415) | Affinity Photo Beta 2.5.0 (2415) | Affinity Publisher Beta 2.5.0 (2415)

Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8
MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse

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