ProfessorCrabb Posted February 15, 2021 Share Posted February 15, 2021 Hi there Just installed Publisher on my Windows 10 PC. It crashes instantly when opening .aps files (created on a MAC) and creating any New Document rendering the software totally useless. I've restarted several times and refreshed the cache. See attached for crash reports. Any help will be greatly appreciated. 0b0e418b-588d-40c2-857b-ca60fcfa2eb4.dmp 5d58f70a-f7f5-4a18-98d5-4e03dac66373.dmp 7ad88f11-aaad-4a9f-a4d6-ed2752c542d2.dmp 96c4ef37-dd31-45f4-96c3-52c3c7d3b8dc.dmp 75801063-827f-4e50-a518-f49c4e03cbe1.dmp abf0b9db-79d9-48e7-9369-ad04c0024e3d.dmp ac54b145-fd56-4d59-a5bc-f5607509ab08.dmp c1188f74-0c17-4aa7-b981-a2a6cf98f5c2.dmp ce8f3837-10cc-4d6a-8f42-c9adf2e13788.dmp fae65806-3985-4fe6-823b-014b47ca92f3.dmp Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted February 16, 2021 Share Posted February 16, 2021 @ProfessorCrabb Welcome to the Affinity forums. APub version 1.9.0.932 is the latest Release version of the app. You have posted to the forum for reporting Bugs in the Beta releases under Windows. Perhaps a moderator will move your post to the correct area of the forum. In the meantime, it might be worth you downloading and installing the latest Beta from the first post in this thread. The Beta and the Release versions can happily be installed side by side as they share no program files and data. Jeff Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 23, 2021 Staff Share Posted February 23, 2021 I've moved this to the bugs forum, as said above can you give the beta a try and let me know if the crash is still happening. If it is, can you try updating your graphics drivers and letting me know if that resolves the issue. Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
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