BrianBrum Posted February 7, 2021 Posted February 7, 2021 Hi I bought Photo and Designer through the Mac App Store and they are version 1.7.2. I bought Publisher through Affinity. Publisher has upgraded fine to 1.9.0 - is the policy different for 1.7 or did I miss an upgrade to 1.8? In the MAS Upgrade shows but when clicked nothing happens apart from a week of death thingy. Do I now have to buy Photo and Designer again? Bizarrely in Publisher Studio Link it shows the other two as requiring update but the update buttons don't work even if I launch the apps. Quote
emmrecs01 Posted February 7, 2021 Posted February 7, 2021 @BrianBrum I think this post from a very experienced user might help you to resolve this problem. Jeff Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
BrianBrum Posted February 8, 2021 Author Posted February 8, 2021 Thanks Jeff but that doesn't work for Photo - tried it and it the same as ever - the top of the App Store screen gives this never ending wheel thing and then eventually stops with no update. Bizarrely Designer says Install when its already installed but I tried it and it worked so I now have 1.9 on everything except Photo. I'm wondering if I delete Photo and redownload it? Quote
BrianBrum Posted February 8, 2021 Author Posted February 8, 2021 Wow the MAS is just rubbish isn't it! No way to redownload. I even deleted the Photo App and MAS doesn't recognise. I also tried restoring the app from a TM back up. Nada still won't update. Wish I had bought direct from Serif. Quote
BrianBrum Posted February 8, 2021 Author Posted February 8, 2021 Now I deleted the app. I tried updating. It sort of worked and downgraded me from 1.7.2 to 1.7.0. I can open that from the App Store Link BUT the actual file is not on my Mac at all! So very weird. Quote
BrianBrum Posted February 8, 2021 Author Posted February 8, 2021 So now the app store thinks I have to app on my computer but it isn't and there is no way to download it. I do wonder whether this is because I changed my email address on the app store a while back. Quote
BrianBrum Posted February 8, 2021 Author Posted February 8, 2021 Wow solved it. I had a bright idea and went to my wife's mac which has a newer system. We have family sharing set up so the old version of Photo was on there and I was able to upgrade it in MAS. I then copied it over to my machine. This was a task as direct copy over wifi kept stalling or failing. In the end I just plugged in a HD and did that way. Once copied I ran it and it allowed me to register at my Affinity account. So now I have all three apps upgraded and registered. Phew only took 24 hours! StevenS 1 Quote
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