ZY Chang Posted February 5, 2021 Share Posted February 5, 2021 After I updating all three Affinity products for windows from 1.85 to 1.9.0 (successfully), none of them can be started. All I saw was a couple of seconds of splash window, then nothing appeared. I have manually updated my Graphics drivers and set the Graphics preference as High performance. None of them helped. The info from %AppData%\Affinity\Publisher as below: [DXCore] Found 2 adapters Intel(R) HD Graphics 515 Version: 27.20.100.9168 IsHardware: Yes Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_8086&DEV_191E&SUBSYS_38120000&REV_07 LUID: 0xE254 Microsoft Basic Render Driver Version: 10.0.19041.546 IsHardware: No Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_1414&DEV_008C&SUBSYS_00000000&REV_00 LUID: 0xE608 Now I cannot run/use the latest version. I am able to run the older version after I uninstalled the 1.9 and reinstalled 1.85. I am running Win 10 with the machine: Lenovo Miix 700-12ISK (ideapad) - Type 80QL with serial number PF0E9611 Additional info: I could install and run 1.90 version on my another older computer. The info from %AppData%\Affinity\Publisher\1 as below: [DXCore] Found 2 adapters Intel(R) HD Graphics Version: 8.15.10.2900 IsHardware: Yes Supports D3D12 Feature Level 12.0: No HardwareID: PCI\VEN_8086&DEV_0046&SUBSYS_031C0000&REV_12 LUID: 0x10C62 Microsoft Basic Render Driver Version: 10.0.19041.546 IsHardware: No Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_1414&DEV_008C&SUBSYS_00000000&REV_00 LUID: 0x10E2A [OpenCL] Not available [OpenCL] Not available [OpenCL] Not available Loading colour profiles Monitors Name: Generic PnP Monitor Adapter: Intel(R) HD Graphics Primary: Yes Has user profile: No Profile name: sRGB Color Space Profile.icm System Found 11 system profiles (parsed 11) Loading colour profile (system): wsRGB.cdmp Loading colour profile (system): wscRGB.cdmp Loading colour profile (system): U28E510D.icm Loading colour profile (system): sRGB Color Space Profile.icm Loading colour profile (system): RSWOP.icm Skipping colour profile (system): Proofing.gmmp Skipping colour profile (system): Photo.gmmp Skipping colour profile (system): MediaSim.gmmp Skipping colour profile (system): Graphics.gmmp Skipping colour profile (system): D65.camp Skipping colour profile (system): D50.camp Found 11 user profiles (parsed 11) Loading colour profile (user): wsRGB.cdmp Loading colour profile (user): wscRGB.cdmp Loading colour profile (user): U28E510D.icm Loading colour profile (user): sRGB Color Space Profile.icm Loading colour profile (user): RSWOP.icm Skipping colour profile (user): Proofing.gmmp Skipping colour profile (user): Photo.gmmp Skipping colour profile (user): MediaSim.gmmp Skipping colour profile (user): Graphics.gmmp Skipping colour profile (user): D65.camp Skipping colour profile (user): D50.camp Installed Loading colour profile: AdobeRGB1998.icc Loading colour profile: AppleRGB.icc Loading colour profile: CoatedFOGRA27.icc Loading colour profile: CoatedFOGRA39.icc Loading colour profile: ColorMatchRGB.icc Loading colour profile: Display P3.icc Loading colour profile: JapanColor2001Coated.icc Loading colour profile: JapanColor2001Uncoated.icc Loading colour profile: JapanColor2002Newspaper.icc Loading colour profile: JapanWebCoated.icc Loading colour profile: ROMM RGB.icc Loading colour profile: UncoatedFOGRA29.icc Loading colour profile: USSheetfedCoated.icc Loading colour profile: USSheetfedUncoated.icc Loading colour profile: USWebCoatedSWOP.icc Loading colour profile: USWebUncoated.icc Loading colour profile: WebCoatedFOGRA28.icc Imported -- 4234.5388ms Wintab: Failed to load Wintab32.dll Wintab: Failed to create tablet context Attempting to create Direct3D device on default adapter Setting screen DPI to 106.387434554974 (scale = 1.0) Exit It seems that my newer computer failed to load colour profiles. Not sure what should I do in order to run the new version on my newer computer which is the one I'm using to do most of my work. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 12, 2021 Staff Share Posted February 12, 2021 @ZY Chang This should be fixed in the latest beta here Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
ZY Chang Posted February 12, 2021 Author Share Posted February 12, 2021 Thanks. Yes, the latest beta is working. Jon P 1 Quote Link to comment Share on other sites More sharing options...
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