ukohl Posted February 5, 2021 Share Posted February 5, 2021 Hello, after yesterday's update of Affinity Photo from version 1.8.5 to version 1.9.0, Affinity Photo does not start anymore. I can see the startup screen for a short time before the program quits. The event log shows me the following content: Hardware: Asus UX331U (i7-8550U, 16GB Ram, 1TB SSD) Software: Windows 10 Home 20H2 64Bit Please Help. regards Udo Quote Link to comment Share on other sites More sharing options...
IkariShinji29 Posted February 5, 2021 Share Posted February 5, 2021 This is a notebook, I presume, with an integrated Intel graphics card? Try updating the drivers for that - this solved the issue for me. Mind you, though, that many notebooks come with drivers supplied by the notebook manufacturer, which can be shown as "current" and still be significantly outdated. In my case the "current" driver from HP was from 2017(!), I had to download and manually install the driver from Intel's website. Chris B, ukohl and PaulAffinity 2 1 Quote Link to comment Share on other sites More sharing options...
ukohl Posted February 5, 2021 Author Share Posted February 5, 2021 yes, it is (Intel UHD Graphics 620). The Driver is from 05.Sep.2020 Version 27.20.100.8681 i'm now downloading the last one... puh 425MB with my very slow internet.😴 Quote Link to comment Share on other sites More sharing options...
ukohl Posted February 5, 2021 Author Share Posted February 5, 2021 Fantastic, the driverupdate from Jan.2021 does it! Affinity Photo is now starting. Thanks very much. Udo Chris B 1 Quote Link to comment Share on other sites More sharing options...
Swaddy Posted February 6, 2021 Share Posted February 6, 2021 UHD 620 in a Lenovo 720-13 here. Some weeks ago I tried to update to a newer driver and I could get one working from January 2020, but it crashs 1.9. So my solution was to revert back to the one from Lenovo (Intel_23.20.16.4973 / April 2018) Quote Link to comment Share on other sites More sharing options...
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