LuisVique Posted February 4, 2021 Share Posted February 4, 2021 Dear Support, I'm trying to update my Affinity Designer 1.8.5.703 to the 1.9 version but I always receive the same error. "Configuration error" I never received this error on previous updates. Please give me a hand Luis Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted February 5, 2021 Staff Share Posted February 5, 2021 @LuisVique Welcome to the forums. Try restarting your system, once rebooted right click the download and Run as Admin. If this also fails follow the steps in this FAQ article to retrieve the setup log files to upload for checking. Quote Link to comment Share on other sites More sharing options...
LuisVique Posted February 5, 2021 Author Share Posted February 5, 2021 Dear Lee, I've followed your instructions but the problem is still there. Attached I send you the log files. I'll appreciate your help. Thanks a lot Luis Setup.log SetupUI.log Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 5, 2021 Share Posted February 5, 2021 Looks like the C drive is full, @LuisVique. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
LuisVique Posted February 5, 2021 Author Share Posted February 5, 2021 Dear @walt.farrell, You were right. Now the problem is solved. Thank you very much and sorry for this silly question. Luis Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 5, 2021 Share Posted February 5, 2021 You're welcome. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
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