Cara Winkworth Posted February 4, 2021 Share Posted February 4, 2021 I keep trying to register to an affinity account but there's an error every time. I also, can't seem to locate any brochure templates - can anyone please help me? Quote Link to comment Share on other sites More sharing options...
Alfred Posted February 4, 2021 Share Posted February 4, 2021 Welcome to the Serif Affinity Forums, Cara. 3 minutes ago, Cara Winkworth said: I keep trying to register to an affinity account but there's an error every time. What error message do you get? 4 minutes ago, Cara Winkworth said: I also, can't seem to locate any brochure templates - can anyone please help me? Are you using Affinity Publisher? What kind of brochures are you hoping to create? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Cara Winkworth Posted February 4, 2021 Author Share Posted February 4, 2021 Thank you I'm in Affinity Publisher but I've never used it before. I'm trying to register but it keeps saying there was an error when trying to register. I need to create property brochures and my boss has asked to me find some templates for a meeting but I don't know where to look. I thought there would be templates already saved for me to amend? Can you please help? Many thanks, Cara Quote Link to comment Share on other sites More sharing options...
Chris333 Posted February 4, 2021 Share Posted February 4, 2021 Same problem here with the same screenshot from Cara - any idea? Many thanks Chris Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted February 8, 2021 Staff Share Posted February 8, 2021 @Cara Winkworth @Chris333 We're currently looking into this. Is it possible to give me answers to the following questions? - Did you buy the app from the Microsoft Store? - What version of Microsoft Store do you have running (found towards the bottom of the Settings page)? - What's the version number of c:\windows\system32\RuntimeBroker.exe? - Are you running any anti-virus software? If so, what is it? Quote Link to comment Share on other sites More sharing options...
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