BKFC Posted January 19, 2021 Share Posted January 19, 2021 I do not have a Twitter or Facebook account, so I am posting here. I cannot log in to an account on Affinity (serif). I try "forgot password", generated a new one, and again get "incorrect password." I see no way out of this. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 19, 2021 Staff Share Posted January 19, 2021 Hi @BKFC, Welcome to Affinity Forums Have you ever created an account in the Affinity Store? To purchase something or to download some free goodies? If not, it's possible you don't have an account there. Where did you bought the Affinity applications from? Affinity Store, Mac App Store, Windows Store? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
BKFC Posted January 19, 2021 Author Share Posted January 19, 2021 I downloaded a trial version of Affinity Publisher from the Affinity Store last February (now expired). At this point I don't know if I have an account or not. Quote Link to comment Share on other sites More sharing options...
BKFC Posted January 19, 2021 Author Share Posted January 19, 2021 Problem solved. It looks like Dashlane (my password app) got hopelessly confused with two different login IDs at serif.com. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 19, 2021 Staff Share Posted January 19, 2021 Glad to know you were able to sort it out. Thanks for lettings us know. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
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