GeraldN Posted January 9, 2021 Share Posted January 9, 2021 Hello, each time a batch job started, in each option to convert, the job crashed. I think can maybe a format differenc, which is not known be the sub routin. The Format of the webp format is also not shown in browser like the other files. System has a codex update to show external file format pictures. Look's like, there is no check and error follow up, if a file format is corrupt or unknown. AFP crashes and close without any delay, left over window or message. No Information to specify the reason of the error or file name. One of the files is attached. Thank you. fotograf giphy.webp Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 9, 2021 Share Posted January 9, 2021 Welcome to the Serif Affinity forums, @GeraldN. It clearly shouldn't crash, as Photo is supposed to be able to open webp files. I tried Opening your file in the 1.9 beta, and it fails there, too. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Move Along People Posted January 9, 2021 Share Posted January 9, 2021 - Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
walt.farrell Posted January 9, 2021 Share Posted January 9, 2021 The Chrome browser, Irfanview, and Gimp open it. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Move Along People Posted January 9, 2021 Share Posted January 9, 2021 - Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
walt.farrell Posted January 9, 2021 Share Posted January 9, 2021 1 hour ago, haakoo said: The thumbnail preview or the file itself? Good question. As far as I can tell they're opening the file itself. How would I tell differently? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Move Along People Posted January 9, 2021 Share Posted January 9, 2021 - Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
walt.farrell Posted January 9, 2021 Share Posted January 9, 2021 Thanks for the clarification. All 3 programs I named opened the actual file. But XnViewMP definitely doesn't seem to like that file. It didn't crash, but it never finished opening it properly. Move Along People 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Staff Gabe Posted January 11, 2021 Staff Share Posted January 11, 2021 Hi all, Issue now logged! walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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