dlampel Posted January 4, 2021 Share Posted January 4, 2021 I have seen other posts that reported problems similar to this, but cannot find one identical. Publisher Version: 1.8.5.703 Windows 10 Home (build 19041.685) Short Version of Problem: As soon as I Print a document as a PDF (not Export, but using File / Print), I lose all keyboard shortcuts (e.g., CTRL-P, CTRL-S, CTRL-Shift-W) and F-key assignments. I must reboot Publisher to get them back. Longer Version of Problem: I have used the Affinity programs for several versions without experiencing this problem. It seemed to show up when I got a new computer with the latest version of Windows 10. I can work in Publisher without problem, but as soon as I Print to a PDF (I use the CutePDF driver), I lose use of the keyboard for any commands. For most of my publications I get better results with Print, rather than Export to PDF. The problem does not occur with Export, nor does it occur Printing to a physical printer. Any suggestions? Quote Dave coram Deodlampel.com Link to comment Share on other sites More sharing options...
walt.farrell Posted January 4, 2021 Share Posted January 4, 2021 Does it happen if you use a different PDF driver, rather than CutePDF? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
dlampel Posted January 4, 2021 Author Share Posted January 4, 2021 3 minutes ago, walt.farrell said: Does it happen if you use a different PDF driver, rather than CutePDF? I haven't tested that, but I will try to. Thanks for your response. Quote Dave coram Deodlampel.com Link to comment Share on other sites More sharing options...
dlampel Posted January 4, 2021 Author Share Posted January 4, 2021 I just tested it by right-clicking in the Windows File manager, selecting Print and it opened Acrobat, prompted for a file name, then printed the new file. Returning to Publisher, I still had my keyboard commands. So this is a possible workaround--but it still raises the point: This never happened (using CutePDF) before the latest Windows 10. Quote Dave coram Deodlampel.com Link to comment Share on other sites More sharing options...
walt.farrell Posted January 4, 2021 Share Posted January 4, 2021 Sorry, I meant if you print from Publisher but using a different PDF printer driver. E.g., if you use File > Print and select Microsoft Print to PDF, rather than selecting CutePDF. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
dlampel Posted January 5, 2021 Author Share Posted January 5, 2021 Of course. That was silly of me. The reason I didn't do that was that it didn't show up on the list in Publisher. After enabling, I tested it twice, and each time it did NOT kill the keyboard shortcuts. So the villain in this story seems to be CutePDF. I'll check for an updated driver for that--or a replacement (in the past I've had problems with Microsoft Print to PDF). Thank you very much for your help, Walt. Quote Dave coram Deodlampel.com Link to comment Share on other sites More sharing options...
walt.farrell Posted January 5, 2021 Share Posted January 5, 2021 You're welcome. Lucky guess Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
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