designer and publisher won’t open on new M1 Mac

[Tameez]

Hi,

I have Affinity Publisher, Photo and Designer and recently purchased the M1 MacBook Air. All three apps used to open and I had no problems. However, since I’ve switched over to the new M1 Mac, both Publisher and Designer won’t open and crash.

Best Regards, 

[v_kyr]

Hi,

which versions of Publisher and Designer (v.1.8.6) do you use?

[jmwellborn]

2 hours ago, Tameez said:

Hi,

I have Affinity Publisher, Photo and Designer and recently purchased the M1 MacBook Air. All three apps used to open and I had no problems. However, since I’ve switched over to the new M1 Mac, both Publisher and Designer won’t open and crash.

Best Regards, 

Welcome to the Forums, @Tameez.  If you purchased Photo, Designer, and Publisher from the Affinity Store, as I did, you can probably do what I did, and then you will be up and running.   I moved each of the three apps from my MacBook to the trash (they had been transferred using Migration Assistant from my iMac) and then went to the website store.serif.com and logged in.  From there I then downloaded a fresh copy of v. 1.8.6 for each -- Photo, Designer, and Publisher.   They all three now open and function perfectly with my MacBook Pro with the M1.  Apparently the problems relate to v. 1.8.6 downloaded from the Mac App Store.   I know that @v_kyr has been extremely helpful with those problems!

[DJD]

Hi, first of all I love your products! Using them on my older mac still. Just bought a M1 Mac running big sur. Created a new account via affinity website so I can try and buy the new versions for this second mac. All 3 trial versions (1.9.3 per .dmg naming) downloaded from the site are halting at the start screen. There is no load indicator on it as well. There's no crash - just doesn't move past it. Can someone help please? Thank you in advance!

Edited April 19, 2021 by DJD
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