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Transparent Background in not Transparent


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I am having a problem with the transparent background. Since today I was using the trial version of Affinity Designer. Exporting Files (JPG) with a transparent background was not a problem. Today I have purchased Affinity Designer and a big problem occured: if I select the transparent background and export the file, the background is not transparent but white. I have checked if my version was up to date, its 1.8.5. 703. I have tried several times to export a file with an transparent backgound but it still doesnt work. I have also restarted the computer and the program.

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Hi @Leothefirst,

Welcome to the Serif Affinity forums :) 


The JPG file format doesn't support transparent backgrounds, so any areas of a transparent background in your document will be exported out as white (or whatever your Matte colour was set to). Are you sure you wasn't previously exporting PNG files? That format does allow for transparency to be retained.

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