Leothefirst Posted November 23, 2020 Share Posted November 23, 2020 I am having a problem with the transparent background. Since today I was using the trial version of Affinity Designer. Exporting Files (JPG) with a transparent background was not a problem. Today I have purchased Affinity Designer and a big problem occured: if I select the transparent background and export the file, the background is not transparent but white. I have checked if my version was up to date, its 1.8.5. 703. I have tried several times to export a file with an transparent backgound but it still doesnt work. I have also restarted the computer and the program. Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted November 24, 2020 Staff Share Posted November 24, 2020 Hi @Leothefirst, Welcome to the Serif Affinity forums The JPG file format doesn't support transparent backgrounds, so any areas of a transparent background in your document will be exported out as white (or whatever your Matte colour was set to). Are you sure you wasn't previously exporting PNG files? That format does allow for transparency to be retained. Quote Link to comment Share on other sites More sharing options...
Leothefirst Posted November 28, 2020 Author Share Posted November 28, 2020 Thats it...no idea why I changed the format... Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.