dandev Posted October 19, 2020 Share Posted October 19, 2020 I've created a .PNG with transparent background and sent to a client. When they open in "InDesign" all they get is a blob of noise. it opens fine in Photoshop. This is a critical issue for me. Quote Link to comment Share on other sites More sharing options...
dandev Posted October 19, 2020 Author Share Posted October 19, 2020 I just verified this with a second InDesign user. Quote Link to comment Share on other sites More sharing options...
Alfred Posted October 19, 2020 Share Posted October 19, 2020 36 minutes ago, dandev said: it opens fine in Photoshop. When saved as a PNG from Photoshop, does the resultant file open correctly in InDesign? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
dandev Posted October 19, 2020 Author Share Posted October 19, 2020 I have opened the file (created in Affinity) in PS. I save it from PS. It still has the issue in InDesign. Quote Link to comment Share on other sites More sharing options...
Alfred Posted October 19, 2020 Share Posted October 19, 2020 17 minutes ago, dandev said: I have opened the file (created in Affinity) in PS. I save it from PS. It still has the issue in InDesign. So if a PNG export from PS opens incorrectly in ID, how is that an Affinity problem? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
dandev Posted October 19, 2020 Author Share Posted October 19, 2020 If I go back to the original doc (Capture One) - create a PS transparent file - then it works in ID. So it seems like it's something in the Affinity file that ID does not like. Quote Link to comment Share on other sites More sharing options...
dandev Posted October 20, 2020 Author Share Posted October 20, 2020 It's looking like it may be a Capture One issue as the PNG exports from Affinity and PS both have the issue in ID. (I use Capture One as my Raw editor.) It's hard to troubleshoot as I don't have ID. Quote Link to comment Share on other sites More sharing options...
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