png export to InDesign is corrupt

[dandev]

I've created a .PNG with transparent background and sent to a client.  When they open in "InDesign" all they get is a blob of noise.  it opens fine in Photoshop.

This is a critical issue for me.  

[dandev]

I just verified this with a second InDesign user.

[Alfred]

36 minutes ago, dandev said:

it opens fine in Photoshop.

When saved as a PNG from Photoshop, does the resultant file open correctly in InDesign?

[dandev]

I have opened the file (created in Affinity) in PS.  I save it from PS.  It still has the issue in InDesign.   

[Alfred]

17 minutes ago, dandev said:

I have opened the file (created in Affinity) in PS.  I save it from PS.  It still has the issue in InDesign.   

So if a PNG export from PS opens incorrectly in ID, how is that an Affinity problem?

[dandev]

If I go back to the original doc (Capture One) - create a PS transparent file - then it works in ID.   

So it seems like it's something in the Affinity file that ID does not like.

[dandev]

It's looking like it may be a Capture One issue as the PNG exports from Affinity and PS both have the issue in ID.  (I use Capture One as my Raw editor.)

It's hard to troubleshoot as I don't have ID.