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Posted

Just purchased Designer from Apple Store, installed it.  When I try to run Designer, the welcome screen opens up, I select New Document, and then it "freezes".  To the point that I have to "force quit" the application.

 

Anybody have a clue what might be going on?

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Posted

Hi jam9663,

Are you running it on OS X El Capitan?

The current Mac App Store version is incompatible with El Capitan.

We already have submitted an updated version but it wasn't approved by Apple yet. It should become available at any moment. If you don't want to wait for the MAS update you can install our latest Beta from here. Just remember to keep the Mac App Store version installed since its needed to run the Beta.

 

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