Robin Gurney Posted August 5, 2020 Share Posted August 5, 2020 Just upgraded to 1.8.4 and find that going to print freezes whole programme. Have to do a force closure to restart computer. Quote Link to comment Share on other sites More sharing options...
Aad Slingerland Posted August 5, 2020 Share Posted August 5, 2020 Could you be more specific please. What application did you update? Photo, Designer, ? What is your OS, Windows or MAC or otherwise . And what version(s) of the OS? Quote Link to comment Share on other sites More sharing options...
Robin Gurney Posted August 5, 2020 Author Share Posted August 5, 2020 I am talking about the latest update on Afficity Photo -- 1.8.4. I am using an iMac17,1 running IOS Catalina 10.15.6. Sequence is: Open photo in Af photo, make adjustments, save. Go to print. Box then freezes with continuous coloured circle rotating. Never stops. Nothing will shift it. Other parts of computer working but unable minimise Photo. Only solution is to force quit and totally shut down computer. Should say that until this latest upgrade all was working perfectly. I can print from other programmes without problem. Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted August 6, 2020 Staff Share Posted August 6, 2020 @Robin Gurney I've done some testing to an Epson and Canon printer from Affinity Photo (1.8.4) on macOS Catalina and everything was fine. What is the make and model of your printer, have you tried reloading your printer drivers as these are used within the Print dialogue as its provided by the OS. Quote Link to comment Share on other sites More sharing options...
Robin Gurney Posted August 11, 2020 Author Share Posted August 11, 2020 apologies for not getting back to this earlier. We've been away for a few ays. On return, things seem to have righted themselves and I am now able to print. Still don't know what caused problem but all OK at the moment. If it happens again I will return to this post. Thanks for suggestions. Quote Link to comment Share on other sites More sharing options...
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