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Posted

I can open existing files but when I try to open a new file Designer freezes and can only be closed by using the Task Manager.
Uninstall and install Designer again didn't solve this issue.

Version: 1.8.3 641
My Operating system: Windows 10
 

  • 2 weeks later...
  • 4 weeks later...
Posted

Hi Gabe,

Sorry for my late reply.

I updated Designer and Publisher with the new version 1.8.4.693 and it was possible to open a new document for a few times.
Now again Designer and Publisher freeze when I try to open a new document. I cannot select document dimensions or a preset.
After clicking on File > New nothing is working anymore and I can only close the application with the Task Manager.

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