Just bought last affinity designer for an iPad 6gen and after selecting any tool nothing happens on the canvas

[juasolanas]

Just bought last affinity designer for an iPad 6gen and after selecting any tool nothing happens on the canvas.

I can create a new document, choose a tool, but then as for exemple taking a rectangle tool, when trying on my document, nothing happens.

I activate on options to show my touch and that work perfectly well, just the actions not happens. 

The iPad work perfectly well, turn it of and on, then try whith upgrading to iOS 13.5, but nothing change, was before in iOS 13.4.

Don't now what to do? 

[Paul Mudditt]

5 hours ago, juasolanas said:

Just bought last affinity designer for an iPad 6gen and after selecting any tool nothing happens on the canvas.

I can create a new document, choose a tool, but then as for exemple taking a rectangle tool, when trying on my document, nothing happens.

I activate on options to show my touch and that work perfectly well, just the actions not happens. 

The iPad work perfectly well, turn it of and on, then try whith upgrading to iOS 13.5, but nothing change, was before in iOS 13.4.

Don't now what to do? 

Can upload a screen recording of what is happening.

Also check under the stroke studio to make sure you have a colour selected.

Also try Document -> Reset —> Factory Reset

[juasolanas]

Hi, here a screen recording trying with a brush and a shape. 

I reste to factory before recording

Thanks

 

[DM1]

If not using an Apple Pencil (Ie. using fingers to draw), check that you do not have Touch for Gestures Only turned on.

[juasolanas]

Thanks you so much!!! 

That was the solution, everything work perfect now!

All the best