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My hard drive failed how can I recover the license?


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Hi,

Last week my hard drive failed on which my operating system was installed. I had my affinity softwares installed on secondary hard drive but as the OS hardrive failed so are the licences. Can you please help me on how can I recover the licences.

I am using windows 10 and previously I was using the same OS. I bought the licences from affinity.

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Thank you Markus. I see the licence keys there.

When I purchased the licence I came to know that I can use that key for two computers (for example a laptop and a PC). Now if I use the licence key on the same laptop on which my hard drive failed does that mean I can not use it on a second computer anymore or will I be able to use it on a second computer too?

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Umer, I am pretty sure that you can use the license for a second computer.

Serif's license terms allow you to install the software on "all computers that you own and have access to". Now this is not the original wording of the terms and conditions, but this is roughly how Serif described it (which I find really accommodating).

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You can see the license terms at at https://affinity.store/help and yes, you can install on as many computers as you own or control as long as no one but you uses the application for commercial purposes.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

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You're welome.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

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