Umer Posted May 3, 2020 Share Posted May 3, 2020 Hi, Last week my hard drive failed on which my operating system was installed. I had my affinity softwares installed on secondary hard drive but as the OS hardrive failed so are the licences. Can you please help me on how can I recover the licences. I am using windows 10 and previously I was using the same OS. I bought the licences from affinity. Quote Link to comment Share on other sites More sharing options...
Ger.Markus Posted May 3, 2020 Share Posted May 3, 2020 (edited) You can view the license key in your account on the Serif / Affinity website. There the necessary data are deposited. https://affinity.serif.com/de/store/ Then click top right at the login icon and log into your account. Greetings Markus Edited May 3, 2020 by Ger.Markus Quote Link to comment Share on other sites More sharing options...
Umer Posted May 3, 2020 Author Share Posted May 3, 2020 Thank you Markus. I see the licence keys there. When I purchased the licence I came to know that I can use that key for two computers (for example a laptop and a PC). Now if I use the licence key on the same laptop on which my hard drive failed does that mean I can not use it on a second computer anymore or will I be able to use it on a second computer too? Quote Link to comment Share on other sites More sharing options...
Ger.Markus Posted May 3, 2020 Share Posted May 3, 2020 Umer, I am pretty sure that you can use the license for a second computer. Serif's license terms allow you to install the software on "all computers that you own and have access to". Now this is not the original wording of the terms and conditions, but this is roughly how Serif described it (which I find really accommodating). Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted May 3, 2020 Share Posted May 3, 2020 You can see the license terms at at https://affinity.store/help and yes, you can install on as many computers as you own or control as long as no one but you uses the application for commercial purposes. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Umer Posted May 4, 2020 Author Share Posted May 4, 2020 Thanks walt. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted May 4, 2020 Share Posted May 4, 2020 You're welome. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
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