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Pashan

Can't go to the Document Setup app getting stuck

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Hi Pashan,

Does this happen on any document? It sounds like the dialog has opened up on what could have been a secondary screen. If you press Escape on the keyboard after going into the Document Setup can you then return to using the application?

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In which case could you close down Affinity and then go to %AppData%\Affinity\Designer\ and rename the '1.0' folder to '1.0 old'. Once you've done that restart Affinity - does the Document Setup dialog still fail to appear?

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Unfortunately I'm unable to reproduce this, so it definitely seems specific to your machine! What kind of setup are you using? Is it a Desktop PC with 1 or 2 monitors or is it a Laptop with an additional monitor? If its a laptop with an additional monitor, is that currently switched on?

What screen resolutions are you using?

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On 5/1/2020 at 3:22 PM, Sean P said:

Unfortunately I'm unable to reproduce this, so it definitely seems specific to your machine! What kind of setup are you using? Is it a Desktop PC with 1 or 2 monitors or is it a Laptop with an additional monitor? If its a laptop with an additional monitor, is that currently switched on?

What screen resolutions are you using?

I'm using a Laptop. 1920x1080p .

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