Jump to content

Recommended Posts

  • Staff
Posted

Hi Pashan,

Does this happen on any document? It sounds like the dialog has opened up on what could have been a secondary screen. If you press Escape on the keyboard after going into the Document Setup can you then return to using the application?

  • Staff
Posted

In which case could you close down Affinity and then go to %AppData%\Affinity\Designer\ and rename the '1.0' folder to '1.0 old'. Once you've done that restart Affinity - does the Document Setup dialog still fail to appear?

  • Staff
Posted

Unfortunately I'm unable to reproduce this, so it definitely seems specific to your machine! What kind of setup are you using? Is it a Desktop PC with 1 or 2 monitors or is it a Laptop with an additional monitor? If its a laptop with an additional monitor, is that currently switched on?

What screen resolutions are you using?

Posted
On 5/1/2020 at 3:22 PM, Sean P said:

Unfortunately I'm unable to reproduce this, so it definitely seems specific to your machine! What kind of setup are you using? Is it a Desktop PC with 1 or 2 monitors or is it a Laptop with an additional monitor? If its a laptop with an additional monitor, is that currently switched on?

What screen resolutions are you using?

I'm using a Laptop. 1920x1080p .

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.