dr_d Posted April 22, 2020 Share Posted April 22, 2020 When I try to use the print function from menu or from shortcut cmd+p, I first noticed this when, I open a pdf file, and then try to print it, publisher 1.8.3 crashes. Even after saving as a publisher type file *.afpub, crashes after the file is saved as publisher type. I have noticed this is now happening with all documents, even those created in publisher. The work around, I have been using is to export as a pdf, and then open in another PDF reader like Preview or Acrobat, from which I can print. I'd be happy to test any patches or fixes. d System iMac13,1 i7, 3.09 16 GB 500GB Samsung MacOS 10.13.6 (17G4015) Publisher 1.8.3 Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted April 29, 2020 Staff Share Posted April 29, 2020 Hi @dr_d, welcome to the forums! Does this happen even if you simply create a new blank document? Do you have any issues printing in any other applications? Do you have a crash report you can attach? Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
inschi Posted June 8, 2020 Share Posted June 8, 2020 hello! i'm experiencing the very exact same thing. i have a macbook with version 10.13.6. and pushlisher version 1.8.3. affinity is crashing when i try to print, doesn't matter if commanded with shortcut cmd+p or via the menu. it happens with "normal" documents, a4, containing textframes, frames and pictures as well as with a completely blank empty new document. i cannot tell if this is a new error and had worked before because it was my first time trying this. i had never any issues printing in any other applications. i don't know how to actively get a crash report, publisher didn't ask me to create one. Quote Link to comment Share on other sites More sharing options...
martincf Posted June 15, 2020 Share Posted June 15, 2020 I'm trying to print and the app crashes immediately before even getting to the print dialogue. It's pretty much a blank 52 page doc, one spread with some text content, that's it. I reduce the page count down to one spread, nothing else, same result. Running on a 2016 Macbook Pro, Mac OS 10.15.5. Any ideas? Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 19, 2020 Staff Share Posted June 19, 2020 Can you all let me know what printer and printer driver you are using? Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
martincf Posted June 19, 2020 Share Posted June 19, 2020 It's a Canon LBP6030, driver version 1.5.3. Thanks. Quote Link to comment Share on other sites More sharing options...
dr_d Posted June 19, 2020 Author Share Posted June 19, 2020 (edited) I removed Affinity Publisher with AppCleaner 2.2.3; then re-installed from the AppStore (23 May 2020). Its working now, and there haven't been any crashes. Not sure that it was a printer driver; after the re-install all seems to be working. The printer drivers were/are: Epson 1400 Sylus photo (and the same printer also with GutenPrint+Cups; Epson et-2750; VipRiser; HP Pagewide 477DW. best wishes, d Edited June 19, 2020 by dr_d Quote Link to comment Share on other sites More sharing options...
martincf Posted June 19, 2020 Share Posted June 19, 2020 Not sure I like the idea of a complete removal – did you have to re-set all your preferences? (Or can they be saved somewhere!?) Quote Link to comment Share on other sites More sharing options...
banacalex Posted June 28, 2020 Share Posted June 28, 2020 Hello , I have still the same problem with any Affinity app, I try to drag file report in the post but also I can´t. Quote Link to comment Share on other sites More sharing options...
akawee Posted March 15, 2021 Share Posted March 15, 2021 Hello I have the same problem since I switched to macOS Big Sur. It affects all three programs, Photo, Designer and Publisher. I updated to Big Sur on Friday. Over the weekend I noticed the problem. Now I have removed all three programs and reinstalled them. Unfortunately, this has not given any improvement. I work with FontExplorer X pro latest version. My System macOS 11.2.3 MBP 16 inch, 2,3 Ghz 8-Core Intel i9, 32 GB RAM, AMD Radeon Pro 5500 M 8GB. The bug report is attached. macOS-bugreport.txt Quote Link to comment Share on other sites More sharing options...
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