HDR Merge causes crash

[jrod]

I am trying to merge 3 photos taken on a Sony a6300 and Affinity Photo keeps crashing. This happens every time I try to select these 3 photos. I am on the latest version of Affinity. I am attaching the hdr options I have enabled as well as a copy of my PC settings. I have Affinity setup to use my graphics card as the renderer. My graphics card is a NVDIA GTX 760. I have validated that the drivers on my graphics card are up to date as well. I have also uploaded the raw files to my google drive. They can be found here:

https://drive.google.com/file/d/1VTGhsGbHLvUmMe2phK2Qg8OY1r_FpOgo/view?usp=sharing

Please let me know if there is any other information that you need. 

[Chris B]

Hey jrod, welcome to the Affinity Forums.

I cannot reproduce this. Can you check to see if you have a crash report in:

%AppData%\Affinity\Photo\1.0\CrashReports

or 

%AppData%\Affinity\Photo\1.0 (Store)\CrashReports

[jrod]

Yes I do. I have attached all of the dumps from yesterday when I was trying to do the merge. 

ef2540d6-37a0-4e2a-8bc9-9487815dd0e6.dmp d6a7b8a1-42d9-4b1d-adc8-ee3e7a686497.dmp b4aaf9e8-b3e2-46a3-a418-212e13c6db18.dmp a157048d-5855-46db-9807-be3458e5a3dc.dmp 3a983a6e-7bc1-4cb5-a99a-f627eb7b12c1.dmp 2a471c93-142f-4ce5-92fc-8720171d8e8e.dmp

[Chris B]

Thanks jrod,

I'll get them looked into. I have seen a few more reports of HDR Merge crashes as well. 

[Chris B]

Could you try changing your Renderer to WARP from Preferences > Performance? 

Generally WARP will offer slower performance but we would like to see if this works around it. I am not suggesting this as the solution—just a test  

[jrod]

Hey Chris,

When I switch to WARP the program does not crash on merge. I guess it has something to do with the graphics card being the renderer. Let me know what else I can provide/do to help. 

[Chris B]

On 4/17/2020 at 5:43 AM, jrod said:

I have validated that the drivers on my graphics card are up to date as well.

It might be worth uninstalling the drivers and installing them from scratch. We've seen this work in the past. Other than that, I'll just feed this back to dev. Thanks for letting me know.