Frank Jonen Posted April 16, 2020 Share Posted April 16, 2020 They export normally from Designer. Photo messes up by adding a white border. Setting "include bleed" in Photo's export cuts away the white border and leaves the now smaller image. Exporting 1:1 is not possible in Photo when Artboards are used. This extra area roughly matches the frames once set in export persona (the very first thing I deleted, EP is clean). This is through normal export, I don't use export persona anymore as it's too fickle and error prone. Quote Link to comment Share on other sites More sharing options...
Frank Jonen Posted April 16, 2020 Author Share Posted April 16, 2020 And now it's in both apps. I just duplicated an Artboard in Designer and now that one exports erroneously while the predecessors export normally (from Designer. In Photo they're all crapping out). Quote Link to comment Share on other sites More sharing options...
Frank Jonen Posted April 16, 2020 Author Share Posted April 16, 2020 Error is in the JPEG exporter. I just exported to TIFF. That one still works. For now I wrote a script to batch it through ImageMagick, so it gets converted for the web automatically in that folder. Here it is in case someone else needs it: https://pastebin.com/32W6ZHBm Setting it up to a folder goes nicely through Automator. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted April 16, 2020 Staff Share Posted April 16, 2020 7 hours ago, Frank Jonen said: And now it's in both apps. I just duplicated an Artboard in Designer and now that one exports erroneously while the predecessors export normally (from Designer. In Photo they're all crapping out). Hi @Frank Jonen, Can you attach the project file in question? Quote Link to comment Share on other sites More sharing options...
Frank Jonen Posted April 16, 2020 Author Share Posted April 16, 2020 3 hours ago, Gabe said: Hi @Frank Jonen, Can you attach the project file in question? I just built the file back with much of the key assets removed. Do you have a place where I can upload it? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted April 17, 2020 Staff Share Posted April 17, 2020 Sure: https://www.dropbox.com/request/c9SOWQHTLhzCVYhie9i1 Quote Link to comment Share on other sites More sharing options...
Frank Jonen Posted April 20, 2020 Author Share Posted April 20, 2020 Didn't get a notification about this, so I missed it. But uploaded it now. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted April 22, 2020 Staff Share Posted April 22, 2020 With that document, I can replicate the padding issue in Photo, but not Designer. Have you got a different file with the padding issue for Designer? As a workaround, it seems that Area: Whole Document fixes the issue. Quote Link to comment Share on other sites More sharing options...
Frank Jonen Posted April 22, 2020 Author Share Posted April 22, 2020 It seems to be intermittent. With Designer I get it sometimes, with Photo always. In the original document I have 12 Artboards, "whole document" exports them all as one image for some reason instead of all Artboards at once. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted April 23, 2020 Staff Share Posted April 23, 2020 I will only log the Photo issue at the moment, as that's the only one we can replicate. Quote Link to comment Share on other sites More sharing options...
Frank Jonen Posted April 24, 2020 Author Share Posted April 24, 2020 On Designer I was able to get around it by using TIFF as an export. To replicate it in Designer, make copies of the artboard and export to JPEG directly. That's when it happens here, sometimes even in TIFF export. Quote Link to comment Share on other sites More sharing options...
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